Not pleased or defective goods
With Puresigns you have the right to your goods within 30 daysIf you do not like it or if it is defective, you can return it free of charge. This applies from the day on which you or a third party named by you receives the goods. There is no need to give reasons for the return within this period. It is important that the goods have not been used.
Send it back to Puresigns free of charge
Before you send the goods back, please send an Email to firstname.lastname@example.org with your order and customer number and the request to return. You will receive the dispatch note from us in a separate e-mail, with which you can purchase the product send back free of charge can. If you have not received an email, please make sure that it is not in your spam folder.
As soon as we have checked your return and it is a valid cancellation, you will receive the money within Reimbursed 7 working days, The reimbursement is made in the same way as the payment made.